Community rules

Short list. Broken rules get posts rejected automatically — repeated breakers get suspended.

1. ServiceNow-only

This forum is strictly for ServiceNow topics — Now Platform, ITSM, ITOM, HRSD, CSM, SecOps, GRC, Flow Designer, App Engine, and adjacent tooling. Posts that don't mention the platform, module, or feature you're asking about are auto-rejected.

2. Ask concrete, on-topic questions

Include what you tried, what you expected, and what you saw. Version + module + snippet + error message. Titles <8 chars or bodies <20 chars are auto-rejected.

3. No profanity, no personal attacks

Address the problem, not the person. Slurs and profanity are auto-rejected. "You are an idiot" style replies are auto-rejected — repeated attempts suspend the account.

4. No spam, no promotion

Max 5 links per post. Recruiting posts, product pitches, referral links, and drive-by promotion are removed and the account may be banned.

5. Search before you ask

Anonymous visitors get one free search per day; logged-in members get unlimited. Duplicate questions get closed and linked to the existing thread.

6. Answer with what worked

Guessing is fine if you say so. Confidence intervals help; hallucinating is not helpful. If your answer worked, mark it as the solution.

7. One account per person

No sock puppets, vote manipulation, or coordinated brigading. Ban-evading accounts are banned again.

8. Moderators can remove content without warning

You keep ownership of your posts; moderators can hide them if they violate these rules. Appeal by opening a report on the thread.

Copyright & DMCA takedowns

If you believe content on this forum infringes your copyright, send a DMCA notice under 17 U.S.C. §512(c) to our designated agent:

DMCA Agent — VanPaulTek Inc.
Attn: Vinodh Reddy
Email: dmca@vanpaultek.com
Postal: [DE Registered Agent — from Certificate of Incorporation]

Your notice must include: (1) your physical or electronic signature; (2) identification of the copyrighted work; (3) the URL of the allegedly infringing material; (4) your contact info; (5) a good-faith statement that use is not authorized; and (6) a statement under penalty of perjury that the info is accurate and you are the owner or authorized agent. Counter-notices go to the same address.

These rules apply to threads, replies, usernames, and profile content. The moderation code that enforces them lives in src/lib/moderation.mjs.